Privacy Policy
Last updated: December 6, 2025
Our Privacy Commitment
At Claim Prep Guide, we take your privacy seriously. This policy explains how we collect, use, and protect information when you use our website. We are committed to transparency and giving you control over your data.
Information We Collect
Information You Provide
Our claim preparation wizard may ask you to enter information about your situation. This data is stored locally in your browser and is never transmitted to our servers or shared with third parties. The data is automatically cleared when you close your browser session.
Automatically Collected Information
We may automatically collect certain technical information when you visit our site, including:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent on our site
- Referring website
Cookies and Local Storage
We use cookies and local storage to enhance your experience:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Always enabled to help us understand how our site is used and improve our services
- Advertising Cookies: Used to display relevant advertisements through Google AdSense
- Local Storage: Stores your wizard progress temporarily during your session
Note: Analytics cookies are automatically enabled as they are essential for improving our services. Advertising cookies help us maintain our free services. None of these cookies collect personal information from your claim wizard data.
How We Use Your Information
We Use Information To:
- • Provide our claim preparation tools
- • Improve our website functionality
- • Analyze site usage patterns
- • Ensure site security and performance
- • Respond to your inquiries
We Never Use Information To:
- • Sell your personal data
- • Share with third parties for marketing
- • Create individual profiles
- • Contact you without permission
- • Make decisions about your insurance claims
Google Analytics
Analytics and Tracking
Analytics are always enabled on our site. We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Google Analytics collects:
- Pages you visit and how long you stay
- How you arrived at our site
- General geographic location (country/region level)
- Browser and device information
Important: Analytics data collection is automatically enabled for all visitors. This does not collect personal information entered in our claim wizard - that data remains stored locally in your browser only.
You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
Google AdSense Advertising
Advertising and Revenue
We use Google AdSense to display advertisements on our website. This helps us maintain and improve our free services. Advertising may collect:
- General interests and demographic information
- Interaction with advertisements (clicks, views)
- Information about your device and browser
- General location information (non-precise)
Important: AdSense uses cookies and similar technologies to serve relevant advertisements. This does not collect personal information entered in our claim wizard - that data remains stored locally in your browser only.
You can control advertising through your browser settings, ad preferences, or by using the Google Ads Settings.
Data Protection and Security
Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption for data transmission
- Secure hosting infrastructure
- Regular security monitoring
- Access controls and authentication
Data Retention
We retain information only as long as necessary for the purposes outlined in this policy. Personal information entered in our wizard is stored temporarily in your browser and automatically deleted when your session ends.
Your Rights (GDPR)
Your Privacy Rights
If you are located in the European Union, you have the following rights under GDPR:
International Data Transfers
Your information may be transferred to and processed in countries other than your own. When this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: contact@claimprepguide.com
Website: https://www.claimprepguide.com
Cookie Consent
When you first visit our site, you'll see a cookie consent banner. This allows you to choose whether to accept non-essential cookies, including analytics cookies. You can change your preferences at any time through your browser settings.